In April 2014 Mediate.com published Video-Based Mediation – It’s Starting to Happen. What Do We Need to Know? – an article written by Noam Ebner, an assistant professor at the Werner Institute at Creighton University’s School of Law, where he chairs the online graduate program in Negotiation and Dispute Resolution.
In his article, Ebner also cites the importance of what ACR Hawaii board member Giuseppe Leone is doing (and discovering) in Virtual Mediation Lab, an online mediation project sponsored by ACR Hawaii to help mediators around the world learn to mediate online and practice their skills by participating in Free online mediation simulations.
With Jeff Tompson (Griffith University Law School), Ebner also wrote an article on another key ODR (Online Dispute Resolution) topic: Body language and how to create trust in online mediation. Soon to be published in the “International Journal of Online Dispute Resolution”, that article is titled At Face Value? Nonverbal Communication & Trust Development in Online Video-Based Mediation
