MEDIATING ONLINE: A PRIMER

2-Day Training:

JUNE 18, 2020, 1:00 – 3:00 p.m.
and
JUNE 19, 2020, 1:00 – 3:00 p.m.

Jim Melamed, Clare Fowler and Colin Rule will cover:

• Working with People Online
  • Selling Clients on Online Mediation
  • The Psychology of Conflict in the Online Environment
  • How Parties and Mediators Behave Differently Online
  • Diversity and Cross-Cultural Communication Online
• Advanced Online Communication Skills:
• Getting Started: Terms & Conditions, Agreement to Mediate, Ground Rules and Opening Statements
• Zoom and Online Best Video and Audio Practices
• Balancing Joint and Caucus Communications
• Assisting Participants To Be At Their Best
• Mediation Strategies
• Completing the Zoom Session (Finalizing Documents)
• Ethical Standards and Dilemmas for Online Mediators
  • Access
  • Transparency
  • Impartiality/Neutrality
  • Confidentiality, Privacy & Security Best Practices
  • ICODR Standards
• Digital Accessibility and Accommodations
• What Cases to Take and How to Deal with Threats
• Mediating Legal Issues and with Attorneys
• Writing Settlement Agreements
• Transforming the DR Landscape

This training is sponsored by the William S. Richardson School of Law’s Conflict Management Institute (CMI).

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