Wednesday, April 21, 2021, 12 Noon – 1 PM
Crafting a Positive, Comfortable and Safe Online Space for Mediation
Presenters: Lou Chang, Mediator / Arbitrator, and Tracey Wiltgen, Executive Director, The Mediation Center of the Pacific
Practitioners in the spectrum of ADR methods strive to create supportive climates for productive communication between disputing parties. While this is already a challenging goal in a traditional “in-person” environment, it becomes more difficult in a virtual setting devoid of the human touch. The cyber barrier in a virtual environment gives parties in conflict an even greater sense of detachment, and may lead to further disengagement.
Lou Chang and Tracey Wiltgen will share experiences, perspectives, and ideas to help ADR practitioners explore the elements of virtual platforms. New approaches for creating safe spaces, and how foster a hopeful, comfortable, and safe online environment for positive collaborative discussions, will be explored.
The Center for Alternative Dispute Resolution
andConflict Resolution Alliance
