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ACR Hawaii Meeting/Lunch with Suzanne Greenwood – CEO of the Institute of Arbitrators and Mediators of Australia

ACR Hawaii President Lynn Murison wrote: ~~~ Suzanne Greenwood, CEO of the Institute of Arbitrators & Mediators of Australia (IAMA) established 39 years ago, visited Hawaii in May. She had previously made contact with ACR Hawaii through our website. On May 12th, members of ACR Hawaii were delighted to meet with her for lunch at Café Julia’s. We had a wonderful time swapping stories about mediators, arbitrators, and attorneys/barristers. We found that alternate dispute resolution practitioners are the same the worldwide. The biggest difference between America and Australia was that practitioners must be certificated by the government. Once certificated, they must belong to a accredited association like the IAMA and must complete continuing education credits each year to keep their certificate active. We had a wide ranging discussion about long distance mediation challenges, mediations concerning indigenous peoples, and the impact of new technologies. Suzanne invites our members visiting Brisbane, Australia to contact her by email — ceo@iama.org.au ~~~

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2 Important Announcements for Members of the ACR ODR (Online Dispute Resolution) Section

1 – NEW LinkedIn Group Members of the Association for Conflict Resolution ODR Section can now share ideas and experiences related to Online Dispute Resolution through this new LinkedIn Group 2 – FREE 1-hour Webinar on Online Mediation – June 3, 2014 ACR ODR section members can also participate in a FREE 1-hour webinar “Introduction to Online Mediation with PC Mac and Mobile Devices”. Presented by Giuseppe Leone, founder and project manager of Virtual Mediation Lab, an online mediation project sponsored by ACR Hawaii, this webinar covers the following topics: What makes online mediation similar to – and different from – face-to-face mediation Live DEMO of online mediation with info sharing (pictures, documents and video); annotation; and online whiteboard 3 benefits of online mediation What you need to do before an online mediation begins Which cases are suitable for online mediation How to integrate online and face-to-face mediation Mediation skills/experience and technology 15 criteria for choosing a video conferencing software for your online mediation practice When: Tuesday, June 3, 2014 at 9:00am Hawaii Time (Noon Pacific; 3:00pm Eastern) SIGN UP If you are a member of ACR ODR Section, fill out this Online Registration Form Please Note: In order to make this webinar as interactive as possible, seating is limited to 6 attendees. However, the webinar will be video recorded and its video will be made available on request to members of the ACR ODR Section.

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Compassion Fatigue/Vicarious Trauma – Considerations for Mediators – MCP Workshop Presented by Elizabeth Kent – June 6, 2014

The Compassion Fatigue/Vicarious Trauma – Considerations for Mediators workshop to be held on Friday, June 6th from 5:00-7:30pm will be presented by Elizabeth Kent, the recently retired director of the Judiciary’s Center for Alternative Dispute Resolution (CADR) and active ADR practitioner. As mediators we all try to include rapport, empathy, and compassion in the set of skills we bring to every mediation. Using them can impact the mediator by internalizing what we receive from the clients. Multiple mediations can have a cumulative impact on how we deal with it. Elizabeth will discuss the issues of vicarious trauma, also known as compassion fatigue, discuss successful coping techniques, and help participants design an action plan for resiliency in this interactive class. This workshop is open to active Mediation Center of the Pacific volunteer mediators at no cost. The location is in the Kukui Center Conference room – 245 N. Kukui St., Ste 103 – Honolulu. MCP will also provide light refreshments. RSVP – If you are interested in attending, please RSVP on or before Monday, June 2, 2014 – call (808) 521-6767 or send an email to nathan@mediatehawaii.org Keep in mind that space is limited, and MCP expects this workshop to fill up quickly.

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Breaking Bad – Getting Past Impasses in Negotiations – August 19, 2014

ACR HAWAII and the HAWAII STATE BAR ASSOCIATION ADR SECTION present Breaking Bad – Tools for Advocates and Mediators when Negotiations Get Stuck with Lou Chang Lou Chang serves as an independent and neutral mediator and arbitrator for business, commercial, design & construction, labor-management, employment, franchise, real estate, insurance, probate, family business, personal injury and civil disputes. Recognized by his peers and colleagues as one of the “Best Lawyers” and “Lawyer of the Year” in the field of Alternative Dispute Resolution. Lou Chang’s Teaching Experience Adjunct Faculty/Lecturer at the Matsunaga Institute for Peace, Negotiation, Mediation Skills and Advanced Facilitation and Mediation, Graduate Certificate in Dispute Resolution program. Adjunct Professor/Lecturer: Wm. S. Richardson School of Law, Mediation and Advocacy. 2005, School of Architecture, Conflict Management for Design Professionals, University of Hawaii, Manoa. Faculty trainer of Arbitrators and/or mediators for the American Arbitration Association, Center for Alternative Dispute Resolution, The Accord Group, Federal Mediation and Conciliation Service, Hawaii State and Federal Courts, Australian Commercial Disputes Centre, Hong Kong International Arbitration Centre, Subordinate Court-Singapore, Kuala Lumpur Regional Centre for Arbitration, Supreme Court of the Republic of Palau and others. On the panels of the Dispute Prevention & Resolution, Inc., American Arbitration Association (Mediation, Construction, Commercial, Large Complex Case Panel, Labor), Federal Mediation & Conciliation Service, The Accord Group, Hawaii Labor Relations Board, Bankruptcy Court Mediation Panel (Hawaii) and other local, national and international organizations. Learning Objectives Learning the six categories of impasse breaking strategies Diagnosing the dynamics of negotiations and identifying the causes of apparent impasses Selecting and applying different impasse avoidance strategies Recognizing false impasses When, Where and How to Get There When: Tuesday, August 19, 2014 – Noon – 1:30pm Where: HSBA Conference Room – 1100 Alakea St., Suite 1000 – Honolulu HI 96813 – see map Parking: Available at the…

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Mediation Center of the Pacific – The Hawaii Mediation Pledge

During the ACR Hawaii May 7, 2014 board meeting, board member Chuck Hurd shared the Mediation Center of the Pacific “Hawaii Mediation Pledge”, which can also be found on the MCP website

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ACR Webinar – Transformative Mediation for Divorce – Presented by Dan Simon

On April 29, 2014 the Association for Conflict Resolution and the Institute for the Study of Conflict Transformation presented a 58-min webinar (Audio Only) titled: Transformative Mediation for Divorce – Rising Above the Law and the Settlement with Dan Simon AUDIO ONLY If you are interested in transformative mediation, you might also be interested in this other ACR webinar – Transformative Mediation and Lawyers – Presented by Peter Miller and Baruch Bush

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Bringing Collaborative Problem-Solving and Civil Discourse to the Resolution of Major Complex Public Policy Issues and Conflicts – May 7, 2014

Here is another chance to broaden your mediator horizons with an International view. If you are interested, please RSVP as specified below by May 5th! Presenters John Sturrock, Core Solutions Group, Edinburgh, Scotland John Sturrock is the founder and chief executive of leading mediators in Scotland, Core Solutions Group. John has a mediation practice which extends well beyond Scotland into the rest of the UK, the rest of Europe, the Middle East and Africa. More than just a mediator, John is highly regarded for his work in extending collaboration into some of the most challenging issues faced in his country and in the world today. He leads Collaborative Scotland, a network of individuals who are seeking to enhance the dialogue around the forthcoming referendum on independence for Scotland from the rest of the UK – see www.collaborativescotland.org. He facilitates the 2020 Group, a network of senior commercial, public sector and government leaders who are responsible for seeking to implement Scotland’s world-leading carbon-emission reduction targets. He acts as facilitator for a number of leadership initiatives in the field of climate change and policy-making and trains members of the Parliaments in the UK, Scotland, Northern Ireland and elsewhere in scrutiny skills for more effective legislation and policy-making. John has worked in a training capacity with Olympic sports, high level corporations, not for profit organisations and others to build better collaborative and negotiation capacity. He leads training in mediation which is regarded as leading the field in the UK. Peter Adler, Accord 3.0, Honolulu, Hawai’i Peter S. Adler, Ph.D. returned to Hawaii in 2012 after serving as President of The Keystone Center for nearly a decade. Adler’s specialty is multi-party negotiation and problem solving. He has worked extensively on water management and resource planning problems and mediates, writes, trains, and teaches in diverse areas of conflict management. He has worked on cases ranging…

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Crisis Negotiation: Stalling for Time – Free ACR National and ADRHub.com Webinar – April 23, 2014

Offered by the ACR (National) Crisis Negotiation Section and ADRHub.com, this webinar features world renowned retired FBI Chief Negotiator Gary Noesner. It’s a unique opportunity to hear about how conflict resolution skills have worked in stressful, anxiety-filled, tumultuous, and literally life-threatening situations while also learning how to apply the skills to your work in conflict resolution. Gary Nosener will be talking about: The Behavioral Change Stairway Model that he designed while at the FBI and is currently used in trainings throughout the country for law enforcement crisis and hostage negotiators. The BCSM is a practical method of building good communication that can be applied even beyond a crisis or hostage situation. Anecdotal stories where he applied certain skills that have worked while also sharing instances where, upon reflection, they did not work and thus offered valuable learning lessons. When: Wednesday, April 23, 2014 – 6-7pm Eastern (Noon-1:00pm Hawaii Time). Sign Up Admission is FREE but spots are limited – To sign up click here Presenter Bio As a leading expert in the field of Crisis and Hostage Negotiation, Gary Noesner has appeared before hundreds of law enforcement and corporate groups lecturing on Crisis/Hostage Negotiation and Crisis Management, Kidnapping, Terrorism, and Workplace Violence. He has conducted training seminars and given presentations in all 50 states and over 40 countries. In Stalling for Time – My Life as an FBI Hostage Negotiator, Noesner’s fascinating memoir of his hostage negotiations during his 30 years in the FBI, he takes us through some of his most famous cases, including the Branch Davidian conflict in Waco, Texas; the D.C. sniper case; and the Amtrak Siege. He explains the techniques he used in these tense encounters, working to bring safety in life-threatening situations. If you are interested, you can purchase Gary Noesner’s book Stalling for Time: My…

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Arbitration Under Attack – What is its Future and How Can We Affect It? – April 24, 2014 90-min Webinar

This 90-min webinar is offered by the ACR National Commercial Section. Presenters: Patrick Burns, Dick Fincher and Josh Stulberg Moderator: Jim Rosenstein Welcome: Commercial Section Co-Chair, Frances I. Mossman When: Thursday, April 24, 2014 at 3:00 pm EDT Registration: FREE for members of the ACR National Commercial Section Description Today, arbitration seems to be facing challenges from multiple directions that could well impact its future in significant ways. A panel of distinguished leaders in the field will examine the issues and suggest what can be done to deal with these challenges from the perspectives of practicing arbitrators, lawyers representing parties in arbitration and academics. Topics to be discussed are: Enforceability of pre-dispute agreements or court-mandated arbitration (and mediation) Apparent increasing reluctance of lawyers to recommend the use of arbitration rather than litigation Resistance in some state legislatures to adopt the Revised Uniform Arbitration Act Potential impacts from enactment of the Federal Arbitration Fairness Act To view and download Handout Materials click here [Note: this workshop was presented at the ACR 2013 Annual Conference on October 11, 2013 in Minneapolis, Minnesota.]

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Online Video-Based Mediation: What We Need to Know, Body Language and How to Build Trust

In April 2014 Mediate.com published Video-Based Mediation – It’s Starting to Happen. What Do We Need to Know? – an article written by Noam Ebner, an assistant professor at the Werner Institute at Creighton University’s School of Law, where he chairs the online graduate program in Negotiation and Dispute Resolution. In his article, Ebner also cites the importance of what ACR Hawaii board member Giuseppe Leone is doing (and discovering) in Virtual Mediation Lab, an online mediation project sponsored by ACR Hawaii to help mediators around the world learn to mediate online and practice their skills by participating in Free online mediation simulations. With Jeff Tompson (Griffith University Law School), Ebner also wrote an article on another key ODR (Online Dispute Resolution) topic: Body language and how to create trust in online mediation. Soon to be published in the “International Journal of Online Dispute Resolution”, that article is titled At Face Value? Nonverbal Communication & Trust Development in Online Video-Based Mediation