Free Webinar from the Virtual Mediation Lab: The Importance of Personal Branding for Launching an Online Business Online mediation can open up new business opportunities. Like any other business, however, an online mediation business requires a plan. Why? Because you need to have a clear answer to some key questions: e.g. who exactly are your prospective clients? How will they find you, know you, trust you, like you? And, more importantly, why should they hire you? The most critical component of such plan is your “personal branding”. During this Virtual Mediation Lab webinar, which took place on October 19, 2016, Nicole Abboud explained the basics of personal branding, and how mediators can apply those concepts to launch a successful online mediation business. In particular, she talked about: What a personal brand is and why it’s important for any business owner. How to begin building your personal brand. The importance of differentiating yourself in your mediation niche market. PRESENTERS Nicole Abboud , attorney, podcaster, and owner of Abboud Media. She works with lawyers who understand the value of building relationships with clients through content creation. Giuseppe Leone, founder of Virtual Mediation Lab, a project sponsored by the Association for Conflict Resolution Hawaii Chapter to teach mediators around the world the benefits of online mediation, how to add online mediation to their practice, and how to blend face-to-face and online mediation. Link to the Importance of Personal Branding webinar PLEASE NOTE – This webinar is part of a series of Virtual Mediation Lab webinars on how to launch and market an online mediation business. To find out when the next webinars will be held, please follow the Virtual Mediation Lab via Twitter, Facebook or its LinkedIn Group.
Author: Owen Tamamoto
In honor of Conflict Resolution Day 2016, Ku‘ikahi Mediation Center is hosting an Open House from 9:00 a.m. to 5:00 p.m. on Thursday, October 20 at its office in The Hilo Lagoon Centre, 101 Aupuni Street, Suite PH 1014 B-2. The event is free and open to the public. The highlight of the Open House will be a one-hour Brown Bag Lunch Series simulation from 12 noon to 1:00 p.m. A ‘Live Action Mediation’ will be conducted to demonstrate how mediators empower people to find their own best solutions. Various other activities will be interspersed throughout the day. The morning line-up includes a 9:30 a.m. showing of the video “Mediation: An Alternative to Court,” a10:00 a.m. live demonstration of “Got Conflict? What Happens When You Call Us For Help!” and an 11:00 a.m. live demonstartion of a “Client Intake” leading up to the mediation simulation. Afternoon activities include a 1:30 p.m. panel with volunteer mediators on “Why Does Mediation Work?”, a 2:45 p.m. mini-workshop on “Active Listening,” and a 3:45 p.m. mini-workshop on “Inner Peace Techniques.” You can also take a quiz to win a door prize, sign the Hawai’i Mediation Pledge, talk-story with staff and volunteers, watch mediation videos, listen to mediation PSAs, browse literature, explore the office, and more. P.S. This event is co-sponsored by the Hawai‘i County Bar Association and the ABA Section of Dispute Resolution’s 2016 Mediation Week.
Governor Ige, Mayor Caldwell, and the Honolulu City Council proclaimed October 20, 2016 as CONFLICT RESOLUTION DAY 2016 They encouraged all residents to learn more about conflict resolution practices to promote peaceful and creative resolutions to disputes They also thanked the Association for Conflict Resolution-Hawai’i Chapter, the Hawai’i State Judiciary Center for Alternative Conflict Resolution, the Matsunaga Institute for Peace and Conflict Resolution, the Hawai’i State Bar Association’s Alternative Dispute Resolution Section, the Mediation Center of the Pacific, Ku’ikahi Mediation Center, Maui Mediation Services, Kaua’i Economic Opportunity, Inc. Mediation Program, and West Hawai’i Mediation Center for promoting peaceful means of resolving differences Pictured from left to right: Bruce McEwan, Association for Conflict Resolution, Hawai’i Board of Directors (ACR-Hawai’i, BOD) and Mediation Center of the Pacific President; Lisa Nakao, ACR-Hawai’i, BOD and Better Business Bureau of Hawai’i Director of Operations; Tricia Morris, ACR-Hawai’i, BODs and ADR practitioner; Maya Soetoro-Ng, Matsunaga Institute for Peace and Conflict Resolution, UH Manoa Director of Outreach and International Partnerships; Governor David Ige; Tracey Wiltgen, Mediation Center of the Pacific Executive Director and Mediation Centers of Hawai’i Contract Administrator; Lisa Jacobs, ACR-Hawai’i, President and ADR Practitioner; Cecelia Chang, Hawai’i State Judiciary Center for Alternative Dispute Resolution Director; Lynn Murrison, ACR-Hawai’i, BOD and Honolulu Board of Realtors (arbitration, mediation); Anne Marie Smoke, ACR-Hawai’i, BOD and Hawai’i State Judiciary Center for Alternative Dispute Resolution Appellate Mediation Program Administrator. Link to photos with Governor Ige
The Association for Conflict Resolution, Hawai’i Chapter (ACRH) recently added a new member benefit: a Membership Directory that allows members to post their contact information on our website. Our Directory now lists twenty-three members. If you have not seen the Directory yet, please take a look. If you are an ACRH member and want to be included on the Directory, please send an email to ntamaok@gmail.com with the following information: 1. Your first and last name: 2. Your business name: 3. Your business address: 4. The best telephone number at which to contact you: 5. Your email address: 6. Weblinks pertinent to you: 7. Your areas of practice, including specialties: 8. Share something about yourself. For example, what are your interests, hobbies, recreation activities, work experiences, and favorite quotes? 75 words or less, please. 9. A .jpg or .png photo. We would be glad to have all ACRH members join our Directory. If you are not a member, please join ACRH Hawai’i so you may also be included on our Directory.
Trainings, celebrations, and other events later this month: October 14, 2016 – Ku‘ikahi Mediation Center – Free Workshop – Kakou Let’s Work It Out! Workshop series – “Less Talk! More Listen!” – 5-7 pm, Campus Center Room 301 at UH Hilo – click here for more information October 14, 2016 – ADR and Litigation Seminar at the Hawai‘i State Bar Convention – “The Value of Mediation and Arbitration in Complex Disputes” – Friday, October 14, 2016 at the Hawai‘i Convention Center – 9:30-12:15 pm – 3 CLE credits – click here for more information October 17, 2016 – Advanced Mediation Practice: “Techniques for Handling Righteously Indignant Parties and Lawyers” – Hawai‘i Supreme Court Conference Room 2nd Floor Ali‘iolani Hale, 417 South King Street, Honolulu, Hawai‘i 96813, Room 207 – Reception 8:30 a.m. – Workshop 9 a.m. – Noon – for registration information get the Advanced Mediation Practice Flyer October 20, 2016 – Ku‘ikahi Mediation Center – Open House! – 9 am to 5 pm – Hilo Lagoon Centre, 101 Aupuni Street, Suite PH 1014 B-2, Hilo, HI – click here for more information October 20, 2016 – ACR Conflict Resolution Day (Third Thursday in October) October 23, 2016 – West Hawai‘i Mediation Center – Napua Benefit – Mauna Lani Beach Club – starts at 5 pm – click here for more information October 27, 2016 – Pro Bono Celebration 2016 honoring Mediation Center of the Pacific volunteer Erika Ireland – 4:00 pm, Hawai‘i Supreme Court Courtroom, 2nd Floor Ali‘iolani Hale, 417 South King Street, Honolulu, Hawai‘i 96813 October 27-29, 2016 – Straus Institute for Dispute Resolution in partnership with the Institute for Conflict Management at Lipscomb University – 2nd Annual Professional Skills Program in Nashville, Tennessee – visit their website October 28, 2016 – Ku‘ikahi Mediation Center – Community Workshop – “Civility in the Workplace: Conflict Resolution Skills and Managerial Mediation” with Diane Petropulos – 9 am – 4 pm in Hilo – click here for…
The Value of Mediation and Arbitration in Complex Disputes Friday, October 14, 2016 at the Hawai‘i Convention Center 9:30 a.m. – 12:15 p.m. Credits: 3 CLE Course Description: This half day program is intended to inform and educate Hawai‘i lawyers and ADR professionals about the practical and tactical advantages and disadvantages of alternate dispute resolution for multi-party and complex disputes. The program will consist of three parts: (1) 45-60 minute mock mediation of a hypothetical complex dispute involving two private parties and a city called “Hawaiian Fest” (2) moderated one hour panel discussion about the advantages and disadvantages of mediation in multi-party and complex disputes, and (3) moderated question and answer session with the panel members and audience. This seminar will discuss issues of ADR vs. litigation; costs; expediency; complexities of working with multiple parties; benefits of a neutral mediator/arbitrator; on-line ADR options; how to obtain mediators/arbitrators and prepare for hearing, and the extremely important and timely issue of conflicts of interest by Hawaii mediators/arbitrators. They may also critique the mock mediation. Click here for further information
From the Virtual Mediation Lab: New Frontiers in Dispute Resolution: Introduction to Online Mediation – Arizona Association for Conflict Resolution – September 24, 2016 During their September 24, 2016 membership meeting held at the Sandra Day O’Connor College of Law – Arizona State University, members of the Arizona Association for Conflict Resolution (AACR) learned more about new frontiers in dispute resolution and saw them “in action”. Giuseppe Leone, founder of Virtual Mediation Lab, Showed them how mediators can do online what they are used to do in-person: joint and private meetings with the parties, information (e.g. pictures, pdf documents, worksheets, videos) sharing and annotation, writing up the parties’ “Memorandum of Understanding” or agenda for their next meeting. Explained the benefits of online mediation; how to blend face-to-face and online mediation; how mediators can add online mediation to their practice, in order to offer their services outside their city, state or country. Shared a 7-min video of an online mediation simulation run with two AACR members (Catherine Tornbom and Larrry Schwartz) and an Arizona State University student (Kenton Arbon). Gave AACR members in the audience the opportunity to ask Catherine, Larry and Kenton any questions about their first experience with online mediation. Answered several questions about online mediation. Here is the 80-min video recording of Giuseppe Leone’s presentation and what AACR board member Kate Otting wrote him after their membership meeting. ~~~ Giuseppe: I cannot begin to thank you. Your presentation was a hit. I’m grateful as well to Catherine, Larry and Kenton, for their willingness to take part in the simulation. I’m going to add both videos to our website for members. AACR members ended up talking for a few more minutes after you signed off, sharing their excitement about your presentation and what we’ve all learned about ODR from…
Advanced Mediation Practice Techniques for Handling Righteously Indignant Parties and Lawyers Monday, Oct. 17, 2016 at the Hawai`i Supreme Court Conference Room 2nd Floor Ali`iolani Hale, 417 South King Street, Honolulu, Hawai`i 96813, Room 207 Reception 8:30 a.m. • Workshop 9 a.m. – Noon Featured Speakers: Claudia Bernard, Chief Mediator, US Ninth Circuit Court of Appeals and Howard Herman, Director, ADR Program, US District Court for the Northern District of California Two of the most nationally and internationally experienced and respected mediators and mediation teachers and trainers have graciously agreed to share their wisdom, insights and thoughts on the best practices, tools and tips on how to make the most effective and constructive possible use of mediation to resolve cases and conflicts, for attorneys, mediators and those associated with parties who are repeatedly involved in mediations. This program will combine speaker presentations with very interactive discussion that will enable attendees to raise questions, experiences, and thoughts on making the best use of the opportunities mediation makes possible. Registration: Contact Lynn Honda at (808) 439-8600 by Wednesday October 12, 2016. Space is limited. $45 General admission $35 Members of sponsoring organizations, government attorneys, state employees, and faculty $10 Students Cash or check only. Payable to: HSBA-ADR Section Mail to: Crumpton Collaborative Solutions, TOPA Financial Ctr., Fort Street Tower, 745 Fort Street, Ste. 702, Honolulu, HI 96813 NO REGISTRATION ON SITE. PRE-REGISTERED CHECK-IN ONLY AT THE DOOR. No exchange of money on site. Registration fees are to defray speaker expenses and do not benefit the State Judiciary or sponsoring organizations. Co-Sponsored by: Hawai`i State Bar Association (HSBA), Alternative Dispute Resolution Section; HSBA Litigation Section, and HSBA Appellate Section; The Hawai`i State Judiciary Center for Alternative Dispute Resolution; The Association for Conflict Resolution-Hawai`i, and The Mediation Center of the Pacific To request disability-related accommodations,…
Video of 30 Minute September 14, 2016 Webinar Presented by Thomas P. Valenti in conjunction with Giuseppe Leone, founder of Virtual Mediation Lab (a project sponsored by ACR Hawaii), this webinar showed Valenti walking attendees through a typical arbitration, beginning to end. See how some tasks can be performed more efficiently online, especially for more complex cases and learn how to save time and money for your clients. Valenti is an Attorney, Arbitrator, Facilitator and Trainer. His law practice has included representing many clients in arbitration. In addition he served as an Arbitrator on panels with the American Arbitration Association (AAA) as well as serving as a public arbitrator for theFinancial Industry Regulatory Authority (FINRA). He is also a Chartered Arbitrator with theChartered Institute of Arbitrators (CIArb).
Keynote Address and Panel Discussion Compassionate Innovation in Addressing Hawaiʻi’s Homelessness What’s Working? What’s Not? What Else Do We Need? Wednesday, September 21, 2016 3-3:30 PM Reception 3:30-5:00 PM Talk and Panel Keynote address: Jun Yang, Executive Director, Mayor’s Office of Housing, City and County of Honolulu Panel discussion: Innovative Models to Solve Homelessness Discussion: Needed Solutions and Policies, Christy MacPherson, Family Promise Of Hawaiʻi In partnership with the William S. Richardson School of Law, the Matsunaga Institute for Peace and Conflict Resolution will acknowledge the International Day of Peace and Constitution Day with a provocative and current talk and panel discussion analyzing the crisis of homelessness in our city and state. No charge for event • $6 parking in structure off of Dole Street From: Anne Marie Smoke Matsuda • Program Manager/Educational Specialist • Matsunaga Institute for Peace and Conflict Resolution P: 808-956-6459 • Find the Matsunaga Institute on Facebook!