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Mediation Tips for Mediators Training

Mediator Training • Crafting a Positive, Comfortable and Safe Online Space for Mediation • Wiltgen & Chang

Happy Aloha Friday! We hope you are enjoying the end of your week! We have a very important event coming up on April 21, from 12:00pm-1:00pm. It is titled Crafting a Positive, Comfortable and Safe Online Space for Mediation. You’ll want to attend this timely training on virtual mediation with Tracey Wiltgen and Louie Chang. Registration link is below. Further details are in the attached flyer. Wednesday, April 21, 2021, 12 Noon – 1 PM Crafting a Positive, Comfortable and Safe Online Space for Mediation Presenters: Lou Chang, Mediator / Arbitrator, and Tracey Wiltgen, Executive Director, The Mediation Center of the Pacific Practitioners in the spectrum of ADR methods strive to create supportive climates for productive communication between disputing parties. While this is already a challenging goal in a traditional “in-person” environment, it becomes more difficult in a virtual setting devoid of the human touch. The cyber barrier in a virtual environment gives parties in conflict an even greater sense of detachment, and may lead to further disengagement. Lou Chang and Tracey Wiltgen will share experiences, perspectives, and ideas to help ADR practitioners explore the elements of virtual platforms.  New approaches for creating safe spaces, and how foster a hopeful, comfortable, and safe online environment for positive collaborative discussions, will be explored. Register by clicking here:https://www.surveymonkey.com/r/ComfySafeSpace This Virtual Brown Bag Session is Brought to you by: The Center for Alternative Dispute Resolution and Conflict Resolution Alliance We hope to see you there and wish you a wonderful rest of your day!

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Mediation News Tips for Mediators Webinar

How Do We Help Our Community Recover Quickly?

Community re-opening plans and policies are changing so frequently and rapidly to react and adapt to the new daily discoveries in uncharted territories. As we get ready to welcome back visitors to the islands from various different communities, much needed “hope” is starting to roll in along with new sets of uncertainties and fears to our community. According to Accipio, unpredictability, stress, conflicting access to resources, perceptions and personal values are some of the causes of conflict. We have seen so many conflicts in our society already, and we can expect to see many more along our road to recovery. They need to be adressed quickly so that our community is able to pivot and adapt to the new norm quickly and thrive together. This is a prime time for us, the conflict resolution professionals and advocates, to play a critical role in supporting the community. We have tools to meet wherever the conflicts are and knowledge and ability to offer options in how disputes are resolved and how parties can participate, to create an optimum environment to make people feel safe and foster resolution. In order to do this well, we need to be sure that we are well. Matsunaga Institute for Peace’s webinar recording of the “De-Stressing:laughing Your Way Through These Unprecedented Times” by Lu and Tom Digrazia is available at https://youtu.be/fDSTEV2pLt8. Hope you are all well because our community needs us more than ever.

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Events Mediation Tips for Mediators Webinar

MEDIATING ONLINE: A PRIMER

Aloha, Here is a related 2-Day Free Training for qualified 40 participants… The William S. Richardson School of Law’s Conflict Management Institute (CMI) is pleased to offer an exciting opportunity to participate in a free online dispute resolution (ODR) training conducted by nationally recognized experts Jim Melamed, Colin Rule and Clare Fowler. This opportunity is limited to the first 40 registrants who meet the criteria of being an experienced mediator. If you are unable to attend, the video of the training will be posted on the William S. Richardson School of Law’s website. If you are an experienced mediator and are interested in participating in the two-day training on June 18th and June 19th, please click on the link below. MEDIATING ONLINE: A PRIMER https://www.mediate.com/products/pg1367.cfm This training is sponsored by the William S. Richardson School of Law’s Conflict Management Institute (CMI). CMI helps legal, business, and community leaders maximize the use of collaborative conflict management strategies.

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Events Mediation Webinar

ONLINE DISPUTE RESOLUTION (ODR): WHERE’S IT AT, AND WHERE’S IT GOING?

Aloha Conflict Resolution Alliance Community, Sharing information about upcoming event on ODR on June 18… The William S. Richardson School of Law’s Conflict Management Institute is hosting the second presentation in its 2020 Conflict Management Speakers Series. This second timely presentation will focus on online dispute resolution (ODR). Nationally recognized ODR experts, Jim Melamed and Colin Rule, will present on current ODR trends and the future of ODR. We hope you will join us to learn more about ODR and how we can incorporate best practices into Hawaii’s business community. To register for the event, please click on the link below. ONLINE DISPUTE RESOLUTION (ODR): WHERE’S IT AT, AND WHERE’S IT GOING? https://www.mediate.com/products/pg1365.cfm The William S. Richardson School of Law’s Conflict Management Institute (CMI) helps legal, business, and community leaders maximize the use of collaborative conflict management strategies. The 2020 Conflict Management Speaker’s Series is the first in CMI’s offerings of short programs, CLEs, and continuing education courses for attorneys, business professionals, executives, and community leaders.

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Events Mediation Tips for Mediators Training Webinar

The Unprecedented Time Stressing You Out?

Aloha Conflict Resolution Alliance Community! We could all use some help in finding peace in the new norm we are living in now to help us continue our important work in helping others resolve conflicts peacefully. We wanted to share information about the free online training opportunity presented by: The Hawai‘i State Judiciary Center for Alternative Dispute Resolution & Matsunaga Institute for Peace   “De-stressing: Laughing Your Way Through These Unprecedented Times” with Tom DiGrazia Friday, June 5, 2020 11 AM -12:15 PM HST Register here, https://bit.ly/3cUnTTP (Details for logging into the Zoom meeting will be provided the week of the event)   About Event: Mediation Meets Meditation:  Learn Yoga exercises that can be done from the comfort of your remote workplace in order to de-stress. No prior experience necessary.   About Tom DiGrazia: Tom  has been a lawyer and professional peacemaker/mediator for 50 years and has studied, practiced and taught Yoga since 1975. As a registered 500-hr.-E-RYT with the Yoga Alliance, he teaches private classes at the YSK Yoga studio in Kailua, Hawai‘i.   Co-Sponsors: Conflict Resolution Alliance (CRA), Hawai‘i State Bar Association Alternative Dispute Resolution Section (HSBA-ADR), The Mediation Center of the Pacific (MCP)

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Mediation Programs

Rapid Response Mediation Program – Correction

Update on the Rapid Response Mediation Program Please note that currently only The Mediation Center of the Pacific on O‘ahu, Ku‘ikahi Mediation Center on Hawai‘i Island and West Hawaii Mediation Center on Hawai‘i Island are offering the Rapid Response Landlord Tenant Mediation Program. Please contact those three centers directly to learn more about their respective programs. We apologize for any confusion.  

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Mediation News Programs

Rapid Response Mediation Program

The fight against the Novel Coronavirus has created financial hardships for many. Tenants are stretched to pay their rent, and landlords are worried about how to pay their own bills. If landlords and tenants don’t talk now and work out payment plans, they may find themselves fighting in a back-logged eviction process when the moratorium is lifted. To assist in these negotiations and maintain a positive working relationships, there is a service available through community mediation centers, called Rapid Response Mediation Program. The Rapid Response Mediation Program offers mediation through videoconference, telephone, or a secure text-based online platform. An impartial mediator helps property managers or landlords and tenants to discuss a variety of options that will enable landlords to continue receiving some amount of payment and tenants to craft a realistic future for remaining in their home. Because of the immediate community need for this service, the Rapid Response Program is being offered for no cost. If you have tenants or are a tenant that have difficulty paying their rent due to furloughs, layoffs or other complications from the COVID-19 crisis, please call contact the mediation center on your island below and schedule a mediation through this free program. Here is the program flyer. Oahu: The Mediation Center of the Pacific 1301 Young Street, 2nd Floor Honolulu, Hawai`i 96814 Telephone: 808-521-6767 Fax: 808-538-1454 www.mediatehawaii.org Big Island: Ku`ikahi Mediation Center 101 Aupuni Street, Suite PH 1014 B-2 Hilo, Hawai`i 96720 Telephone: 808-935-7844 Fax: (808) 961-9727 www.hawaiimediation.org West Hawai`i Mediation Center P.O. Box 7020 Kamuela, Hawai`i 96743 Telephone: 808-885-5525 Fax: (808) 887-0525 www.whmediation.org    

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Articles Mediation

Abandon default thinking, embrace mediation to build a healthier community

By Gerald S. Clay We are plagued by “default thinking” here in Hawaii and around the world. Over and above every curse which the human race has had to contend with, there is one curse that stands out above all others: the curse of wanting to be right. History has a dismal record of wars waged over the certainty that, “my religion is right”. The thought pattern is this: “If I am right, you cannot also be right.” So, “Because I am right, you need to think the way I think.” How many millions have been killed because of this line of reasoning? This need to be right is a “default thought pattern”. It is what we think automatically without thinking about it. This “default” has been ingrained in our automatic nervous system’s fight, flight or freeze response to perceived survival threats. Thankfully, over the last 40 years, a new thought pattern has emerged that promises better outcomes. This new thought pattern is based on thinking about “what is in my long-term best interest?” Or, even better, what needs do I have to address in order to make me feel more secure? I qualify “best interest” by acknowledging that the decision I choose must not only be in my and your long-term best interest, but must also satisfy my basic human need for security and safety. The Native American people believe that in making decisions now we must look ahead Seven Generations: how will present decisions impact the future interests and needs of my family, community, nation and planet? So, it may be in my short-term best interest to lie. I may score an advantage in an argument or I may get more money. However, lying can never be in my long-term best interest especially if my basic human needs…

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Articles Mediation News Programs

Sharing a Column: “Socially distant mediation can aid landlord, tenant”

By  Tracey Wiltgen and Tom Mitrano Full story is posted at: https://www.staradvertiser.com/2020/05/03/editorial/insight/tenants-feel-the-squeeze-socially-distant-mediation-can-aid-landlord-tenant/ With thousands of layoffs and furloughs, tenants are stretched to pay their rent, and property owners are worried about how they will pay their mortgage and other bills. If owners and tenants do not talk and work out payment plans, they may find themselves in bitter disputes frustrated by a back-logged eviction process now and then later when the stay-at-home moratorium is lifted. In response, the five mediation centers recently created a joint “Rapid Response Owner-Tenant Mediation Program.” Using videoconference, telephone or a secure online platform, an impartial mediator helps owners and tenants discuss options, such as payment plans, temporary rent reduction, deferred payments, and other creative solutions. The goal is finding a way for owners to receive some fair level of payment that also lets tenants stay at home. The incentive to compromise is clear: Making a plan, even a temporary one, can help relieve fear, uncertainty, and doubt about the future. The community mediation centers are providing the owner-tenant mediation services at no cost to the participants. Mediation cannot solve all problems. But even during a pandemic, mediators need to — and can — use safe, civil, and respectful ways to solve conflicts and take their services, socially distanced, directly to people who want these services, wherever they are.  

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Events Mediation Tips for Mediators Training Webinar

Upcoming Webinar on ODR

Aloha Conflict Resolution Alliance Members, Hope you are well and thriving while staying at home. We wanted to share information about a webinar coming up next week if you want to learn more about ODR… Incorporating ODR in Your Legal and ADR Practice The ADR and Litigation Sections of the HSBA along with Giuseppe Leone will be presenting a web event/webinar. It will be aimed at helping conflict resolution colleagues and attorneys to learn about and to get comfortable with incorporating video conferencing tools in the practice. More information below and in attachment.   “Incorporating ODR in Your Legal and ADR Practice: a One Hour Presentation and Demo by Giuseppe Leone” Tuesday, May 12, 2020 at 12 PM Register for Zoom details at, https://bit.ly/2VQtEMs About the Presenter, Giuseppe Leone:  A leading expert ODR practitioner has been a mediator since 1997, and a Zoom user since 2013. He is also a volunteer mediator for the Mediation Center of the Pacific. Giuseppe offers a 2-hour one-on-one, hands-on training “How to Master Online Mediation via Zoom” to experienced mediators and ADR organizations in the USA and Europe. For more information you can visit his website https://www.virtualmediationlab.com/.