Offered by the ACR (National) Crisis Negotiation Section and ADRHub.com, this webinar features world renowned retired FBI Chief Negotiator Gary Noesner.
It’s a unique opportunity to hear about how conflict resolution skills have worked in stressful, anxiety-filled, tumultuous, and literally life-threatening situations while also learning how to apply the skills to your work in conflict resolution.
Gary Nosener will be talking about:
- The Behavioral Change Stairway Model that he designed while at the FBI and is currently used in trainings throughout the country for law enforcement crisis and hostage negotiators. The BCSM is a practical method of building good communication that can be applied even beyond a crisis or hostage situation.
- Anecdotal stories where he applied certain skills that have worked while also sharing instances where, upon reflection, they did not work and thus offered valuable learning lessons.
When: Wednesday, April 23, 2014 – 6-7pm Eastern (Noon-1:00pm Hawaii Time).
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Admission is FREE but spots are limited – To sign up click here
Presenter Bio
As a leading expert in the field of Crisis and Hostage Negotiation, Gary Noesner has appeared before hundreds of law enforcement and corporate groups lecturing on Crisis/Hostage Negotiation and Crisis Management, Kidnapping, Terrorism, and Workplace Violence. He has conducted training seminars and given presentations in all 50 states and over 40 countries.
In Stalling for Time – My Life as an FBI Hostage Negotiator, Noesner’s fascinating memoir of his hostage negotiations during his 30 years in the FBI, he takes us through some of his most famous cases, including the Branch Davidian conflict in Waco, Texas; the D.C. sniper case; and the Amtrak Siege.
He explains the techniques he used in these tense encounters, working to bring safety in life-threatening situations.
If you are interested, you can purchase Gary Noesner’s book Stalling for Time: My Life as an FBI Hostage Negotiator
