In this webinar, which is titled “Hostage/Crisis Negotiations: Lessons learned from the Bad, the Ugly and the Sad”, Dr.Thomas Strentz, psychologist and author with many years of experience with the FBI and as a counterterrorism consultant, will offer case histories on how to:
- Identify the 3 main types of personality disorders with whom negotiators are likely to come into contact
- Understand their perceptions of reality
- Recognize their primary defense mechanisms
- Negotiate with them
Sponsored by the Association for Conflict Resolution and ADRhub.com, this informative and entertaining webinar is designed for crisis and hostage negotiators, but all conflict resolution practitioners including mediators, conflict coaches, students, and ombuds will find the skills applicable to the work they do.
About the Presenter
A former FBI negotiator who designed, directed and developed the FBI negotiations program from 1975-1987, Dr. Strentz has also committed his expertise to the resolution of numerous terrorist situations world-wide.
He has provided consultation and training in unconventional, security, and counter terrorism operations to various US military, US federal, state and local law enforcement and friendly foreign military/LE special operations units.
He utilizes his expertise for organizations and individuals who work and travel in high-risk areas, such as domestic and international airlines, law enforcement, government agencies and the military.
When – Tuesday, April 24, 2015 – From Noon to 1:00pm Hawaii Time (6:00pm to 7:00pm ET)
SIGN UP – This webinar is FREE but spots are limited. To sign up click here
