An Online Mediation Program of the Los Angeles County Department of Consumer and Business Affairs (DCBA) started in 2014 by Giuseppe Leone (former Director and current member of ACR Hawaii) and others received an Outstanding Project award from the Los Angeles County Board of Supervisors. The program allows parties to mediate electronically at their convenience, without need for in-person communication. As of March 2016, 230 cases were mediated through the program, with a resolution rate of 57% (133 cases resolved) through the program.
CONGRATULATIONS GIUSEPPE!!! For further information click here.