Practicing and honing mediation skills with AI ChatGPT

(Please click on the title above, so that the links in this post work.)

During our February 22, 2024 1-hour webinar “Mediation Training 2.0: Human + AI-Assisted Simulations”, CRA Hawaii member Giuseppe Leone explained and demonstrated the benefits of using ChatGPT-assisted mediation simulations to help mediators refine their skills independently, at any time. These simulations offer three distinct avenues for practice.

Firstly, ChatGPT takes on multiple roles, including those of the parties, their lawyers, and an invisible “Assistant.” This Assistant can provide valuable guidance to the mediator throughout the simulations, which may include joint and private meetings, as well as a debriefing session.

Secondly, ChatGPT can assume the role of the mediator. This feature proves beneficial for mediators seeking insight into how ChatGPT would handle challenging situations encountered during a real, tough mediation.

Thirdly, ChatGPT helps mediators in practicing specific skills and techniques learned during their mediation training. For example, in a 5-min video produced by Giuseppe a mediator tests Dr. Robert Cialdini’s principle of ‘Reciprocity’, as outlined in his renowned book ‘Influence: The Psychology of Persuasion,’ after the parties’ negotiation had reached an impasse. Notice how adeptly the mediator refrains from using terms like “compromise” or “common ground” while asking each party a key, final question.

To watch that 5-min video click this link – https://youtu.be/LvEZabUeN5Y

For further information on ChatGPT-assisted mediation simulations and Giuseppe’s “Getting Started Kit” for setting up and running your initial mediation simulations, please reach out directly to Giuseppe via email at mediationskills@gmail.com or through LinkedIn – https://www.linkedin.com/in/aimediationskills/

Facebook

Twitter

Instagram