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Matsunaga Institute for Peace and Conflict Resolution – “Technology Tools for Conflict Resolution Professionals” – Free Webinar – October 15, 2014

The Matsunaga Institute for Peace and Conflict Resolution, in partnership with the ADR Section of the Hawaii State Bar Association, the Association for Conflict Resolution Hawaii Chapter, and the Mediation Center of the Pacific, presents a free webinar titled “Technology Tools for Conflict Resolution Professionals”. DESCRIPTION Looking for ways to enhance collaborative processes? Reduce paper waste? Increase efficiency? Encourage equal participation? In recent years, a number of useful online tools and apps have been developed that you can incorporate into your work as a conflict resolution professional. However, with the sheer number of tools available, it is sometimes difficult to know which to choose and how to best apply them. This webinar will give an overview and demo of some of the most powerful tools available for streamlining internal team communication and engaging stakeholders and participants. There will be a limited number of spots available to participate in the webinar face-to-face at the Mediation Center for the Pacific. If you would like to attend the live event, be sure to register as soon as possible – spots are available on a first-come-first-serve basis only. HOW TO REGISTER/PARTICIPATE Virtual participants will need to download Zoom for the device they will be using to access the webinar. Please go to this website to download the software. An email will be sent to all registered participants one week prior to the webinar with the link to the Zoom meeting room, and it will be sent out again the day before (October 14). The deadline to register is Monday, October 13, 2014. To register for this webinar, please click here or go to this URL WHEN AND WHERE Date: Wednesday, October 15, 2014 – Time: 11:30am-1:00pm HST (2:30-4:00pm PDT / 5:30-7:00pm EDT) Please Note – A second interactive demonstration will take place on Thursday, October…

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September 20-21 and 27-28, 2014 – 30-Hour Basic Mediation Training – Ku‘ikahi Mediation Center – Hilo

Want to learn how to increase the peace? Then join Ku‘ikahi Mediation Center for their fall “Basic Mediation Training” in Hilo. Facilitated by Diane Petropulos and Catherine Lampton, the training spans two consecutive weekends, September 20 to 21 and 27 to 28. In “Basic Mediation Training”, participants learn a variety of approaches for dealing with people in conflict—through lecture, group discussion, hands-on exercises, and mock mediation practice. “Whether you want to improve your peacemaking and communication skills or want to become a mediator, this training gives you the tools you need to start resolving conflict in a peaceful and lasting way,” said Julie Mitchell, Executive Director of the non-profit community mediation center. The 30-hour training offers instruction in the process of mediation and how to apply advanced communication skills—such as active listening, summarizing and rephrasing, and using open-ended questions—in order to help parties resolve their differences. “People in conflict often focus on each other as the problem, going head to head. Mediation helps people focus on the issues, not on each other, so they can see that they have a joint problem to solve,” stated Mitchell. “This training is perfect for anyone who wants to communicate more effectively at work and at home, become a better negotiator and problem-solver, and increase your value in the workplace,” Mitchell added. “No particular background or personality is needed—all are welcome.” “Basic Mediation Training” tuition is $250, which includes training materials. Partial scholarships may be available. To register or for more information, contact Julie Mitchell at Ku‘ikahi Mediation Center at (808) 935-7844 x 116 or julie@hawaiimediation.org Applications are available online

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“Virtual Ratings, Claims and Disputes: How They Impact Business and the Role for Mediators” – September 11, 2014 ACR Commercial Section Free Webinar

Offered by the Commercial Section of the Association for Conflict Resolution, this 1-hour Free webinar will take place Thursday, September 11, 2014 at 3:00 pm EDT. 1 – BRIEF DESCRIPTION Consumers and citizens increasingly rely on reputation systems to make many big life decisions, ranging from: “where should I get dinner?” to “where should I live?” or perhaps, “where should I send my kid to school?” or “which doctor is best at angioplasty?” We put a lot of trust into these reviews from strangers. But inaccuracies and fraud can arise in these systems, and these inaccuracies can result in disagreements. Timely resolution of these disagreements is essential to the continued health and success of any reputation system. 2 – PRESENTERS Colin Rule, Founder, Chief Operating Officer, Modria, Inc. Gregory D. Dunn, CEO, Hawaii’s Better Business Bureau 3 – MODERATOR Frances I. Mossman JD, AICP, Co-Chair, ACR Commercial Section (and ACR Hawaii Board Member) 4 – HOW TO PARTICIPATE Dial-In Number: 712-432-1212 – Meeting ID: 435-551-036# For more info on this webinar and its presenters click here

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2 ACR Free Teleseminars on Career Trends In Conflict Resolution

People more than ever are seeking to enter the conflict resolution work field. Therefore, the Association for Conflict Resolution will host 2 free teleseminars with 3 professional ADR practitioners – Peter S. Adler, Forrest (Woody) Mosten, and Robert J. Rhudy. They will answer questions like these: Are there jobs to meet the number of career aspirants? What are the career trends in this field? What are the opportunities? What are the challenges? What are realistic income expectations? How can you get gainful employment in conflict resolution? What preparation do you need? What kinds of career skills? Are there any clear career paths or models for success? What can the conflict resolution community do to expand the demand for its services and increase the career opportunities for its practitioners? Part 1 – The first teleseminar, which is titled Current and Emerging Career Trends in Conflict Resolution, will take place Tuesday, August 5, 2014 ~ 12:00 PM – 1:00 PM (EDT) Part 2 – The second teleseminar, which is titled How to Get Work and Make a Career in Conflict Resolution; and What our Community Can Do to Expand Career Opportunities will take place Tuesday, September 9, 2014 ~ 12:00 PM – 1:00 PM (EDT). Call-in Number: (559) 726-1300 – Participant Access Code: 736883. For more information click here

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Kupuna Pono – Helping Families Talk and Develop Plans to Support Elderly Family Members – CADR Free Public Forum – August 7, 2014

Hawaii’s elderly population is growing faster than the national rate. From 1990 to 2012, the number of people aged 75 and older increased 47% nationally but 116% in Hawaii – more than twice the national rate. In the next 20 years, one-third of Hawaii’s population will be over age 60. The average person in Hawaii lives to be 82 years old. Families often need to make decision about sensitive issues of elder care and disagreements may arise. To help elders and their families address these issues, the Mediation Center of the Pacific has developed the Kupuna Pono Program that offers mediation and family conferencing processes. Through these processes, elders and their families are assisted in talking through sensitive issues and creating family plans that meet the unique needs of the elder and other family members. Sponsored by the Center for Alternative Dispute Resolution, this 1-hour Free forum and brown bag lunch is presented by Tracey Wiltgen, MCP Executive Director. When: Thursday, August 7, 2014 – Noon to 1:00pm Where: Aliiolani Hale, 417 South King Street – Multi-purpose Room AHMPR101 – Honolulu. To view and print the CADR flyer click here and for more information call (808) 539-4237.

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Lou Chang’s June 28, 2014 Seminar on Forgiveness in Mediation – PowerPoint Presentation and Pictures

PowerPoint Presentation Pictures by Lisa Nakao

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ACR Webinar – Transformative Mediation and Lawyers – Presented by Peter Miller and Baruch Bush

On June 10, 2014 the Association for Conflict Resolution and the Institute for the Study of Conflict Transformation presented a 69-min webinar (Audio Only) titled: Transformative Mediation and Lawyers – Insights from Practice and Theory with Peter Miller and Robert A. Baruch Bush AUDIO ONLY If you are interested in transformative mediation, you might also be interested in this other ACR webinar – Transformative Mediation for Divorce – Presented by Dan Simon

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Meet Andrew Hipp – New Director of the Center for Alternative Dispute Resolution

Andrew Hipp is the new Director of the Center for Alternative Dispute Resolution. As posted on the Judiciary website, Andrew was born in Guam and graduated from Mid-Pacific Institute and William S. Richardson School of Law. He started with the Judiciary in 2008 as a law clerk at the Hawaii Intermediate Court of Appeals. He also has experience as an educator and volunteered as a mediator doing family, TRO, neighbor and civil rights cases. He most recently served as an Associate Attorney at Goodsill Anderson Quinn & Stifel, LLP. He is excited to be back at the Judiciary and says his number one goal is to help as many people as possible resolve their disputes. He is very thankful for Elizabeth Kent’s advice and insight, and is looking forward to continuing the excellent work and service that she and the rest of the Center have provided. On June 19 we’ll have a great opportunity to meet Andrew Hipp. He will discuss his experience in alternative dispute resolution and the Center’s mission and services during a 1-hour FREE public forum and brown bag lunch sponsored by the Center for Alternative Dispute Resolution. When: Thursday, June 19, 2014 – Noon to 1:00pm Where: Aliiolani Hale, 417 South King Street – Multi-purpose Room 101 – Honolulu. To view and print the CADR flyer click here and for more information call (808) 539-4237.

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Compassion Fatigue/Vicarious Trauma – Considerations for Mediators – MCP Workshop Presented by Elizabeth Kent – June 6, 2014

The Compassion Fatigue/Vicarious Trauma – Considerations for Mediators workshop to be held on Friday, June 6th from 5:00-7:30pm will be presented by Elizabeth Kent, the recently retired director of the Judiciary’s Center for Alternative Dispute Resolution (CADR) and active ADR practitioner. As mediators we all try to include rapport, empathy, and compassion in the set of skills we bring to every mediation. Using them can impact the mediator by internalizing what we receive from the clients. Multiple mediations can have a cumulative impact on how we deal with it. Elizabeth will discuss the issues of vicarious trauma, also known as compassion fatigue, discuss successful coping techniques, and help participants design an action plan for resiliency in this interactive class. This workshop is open to active Mediation Center of the Pacific volunteer mediators at no cost. The location is in the Kukui Center Conference room – 245 N. Kukui St., Ste 103 – Honolulu. MCP will also provide light refreshments. RSVP – If you are interested in attending, please RSVP on or before Monday, June 2, 2014 – call (808) 521-6767 or send an email to nathan@mediatehawaii.org Keep in mind that space is limited, and MCP expects this workshop to fill up quickly.

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Breaking Bad – Getting Past Impasses in Negotiations – August 19, 2014

ACR HAWAII and the HAWAII STATE BAR ASSOCIATION ADR SECTION present Breaking Bad – Tools for Advocates and Mediators when Negotiations Get Stuck with Lou Chang Lou Chang serves as an independent and neutral mediator and arbitrator for business, commercial, design & construction, labor-management, employment, franchise, real estate, insurance, probate, family business, personal injury and civil disputes. Recognized by his peers and colleagues as one of the “Best Lawyers” and “Lawyer of the Year” in the field of Alternative Dispute Resolution. Lou Chang’s Teaching Experience Adjunct Faculty/Lecturer at the Matsunaga Institute for Peace, Negotiation, Mediation Skills and Advanced Facilitation and Mediation, Graduate Certificate in Dispute Resolution program. Adjunct Professor/Lecturer: Wm. S. Richardson School of Law, Mediation and Advocacy. 2005, School of Architecture, Conflict Management for Design Professionals, University of Hawaii, Manoa. Faculty trainer of Arbitrators and/or mediators for the American Arbitration Association, Center for Alternative Dispute Resolution, The Accord Group, Federal Mediation and Conciliation Service, Hawaii State and Federal Courts, Australian Commercial Disputes Centre, Hong Kong International Arbitration Centre, Subordinate Court-Singapore, Kuala Lumpur Regional Centre for Arbitration, Supreme Court of the Republic of Palau and others. On the panels of the Dispute Prevention & Resolution, Inc., American Arbitration Association (Mediation, Construction, Commercial, Large Complex Case Panel, Labor), Federal Mediation & Conciliation Service, The Accord Group, Hawaii Labor Relations Board, Bankruptcy Court Mediation Panel (Hawaii) and other local, national and international organizations. Learning Objectives Learning the six categories of impasse breaking strategies Diagnosing the dynamics of negotiations and identifying the causes of apparent impasses Selecting and applying different impasse avoidance strategies Recognizing false impasses When, Where and How to Get There When: Tuesday, August 19, 2014 – Noon – 1:30pm Where: HSBA Conference Room – 1100 Alakea St., Suite 1000 – Honolulu HI 96813 – see map Parking: Available at the…

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