If you are a member of ACR Workplace Section, you can participate in this teleseminar, which will be held Thursday, January 8, 2015 at 12:00 – 1:00 p.m. Eastern (7:00 – 8:00am Hawaii Time).
Coaches Janie Neff and Ann Begler will discuss the initial engagement of conflict management coaching clients. Cinnie Noble – one of the hosts of the Conflict Coaching Practice Area – will interview Janie and Ann, who will answer questions such as:
- What does a first meeting consist of before the client has decided to retain you?
- What does the first meeting look like once the client has decided to retain you?
- What information do you send to the client, if any, prior to proceeding?
- How do you determine a client’s readiness for coaching? And what if you have some reservations about the client’s suitability?
- If you use a written agreement what terms are included?
- If you don’t use a written agreement what terms do you discuss with the client that may be considered contractual in nature, i.e. confidentiality?
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